What we collect, and why

Who we are

Eichenberg & Associates (“we,” “us”) provides change management services. This policy explains what information we collect through this website, how we use it, and the choices you have. Questions: jennifer@eichenbergassociates.com.

What we collect

Information you give us. When you use the contact form or a landing-page form, we collect what you enter: name, work email, company, title, your situation, and your answers to the questions on that page, including your place on the “who can lead it, who can do it” grid.

Newsletter. If you subscribe or request a guide, we store your email address and the source of the signup.

Technical data. Our forms are protected by Cloudflare Turnstile, which may process your IP address and browser signals to tell people from bots. We store a one-way hash of your IP address with form submissions for abuse prevention. We use cookieless analytics (Plausible) that count visits without identifying you.

How we use it

To reply to your inquiry and, if you choose, to schedule a call. To send you the guide you requested and, if you subscribed, the monthly newsletter. To run our sales process: your submission is stored in our private dashboard and may be tracked through the stages of a conversation with us. To keep the site secure and understand how it is used.

We do not sell your information. We do not send marketing email without your say-so.

Who we share it with

Service providers that run the site on our behalf: hosting and database (Replit), email delivery (Resend), spam protection (Cloudflare), scheduling (Calendly, when you book), newsletter delivery (PLACEHOLDER: provider), and analytics (Plausible). Each processes data only as needed to provide its service. We may disclose information if required by law.

How long we keep it

Inquiry and lead records are kept while a conversation is active and for up to PLACEHOLDER (e.g. 36 months) afterward, then deleted or anonymized. Newsletter addresses are kept until you unsubscribe. Every newsletter includes an unsubscribe link.

Your choices and rights

You can ask us to access, correct, or delete the information we hold about you, or to stop contacting you, at any time by emailing jennifer@eichenbergassociates.com. Depending on where you live, you may have additional rights under laws such as the GDPR or state privacy laws; we will honor valid requests.

Cookies

This site does not use advertising or tracking cookies. Essential cookies are used only to keep the administrator signed in to the private dashboard.

Security

Data is transmitted over HTTPS and stored with access limited to Eichenberg & Associates. No method of transmission or storage is completely secure; if a breach affects your information we will notify you as required by law.

Children

This site is for business audiences and is not directed to anyone under 18. We do not knowingly collect information from children.

Changes

We may update this policy. The date at the top shows the latest revision; material changes will be noted on this page.