The ground rules for using this site

Last updated: PLACEHOLDER (date) · Draft for legal review before publishing.

Acceptance

By using this website you agree to these Terms of Service. If you do not agree, please do not use the site. These terms govern the website only; consulting engagements are governed by a separate written agreement.

Use of the site

You may use the site for lawful business purposes. You agree not to misuse it: no scraping, automated submissions, attempts to access the private dashboard or other systems, or interference with the site's operation. We may block access that violates these terms.

Information, not advice

Content on this site, including articles, guides, and the results of any self-assessment such as the “who can lead it, who can do it” grid, is general information about change management. It is not professional advice for your specific program and does not create a client relationship. Decisions about your go-live remain yours.

Forms and scheduling

Submitting a form is a request for a conversation, not a commitment by either party. Scheduling tools and other embedded services are provided by third parties under their own terms.

Intellectual property

The site, its text, design, logo, and materials are owned by Eichenberg & Associates or used under license. You may view and share links freely and print pages for personal business use. Any other reproduction or commercial use requires our written permission. Names and marks of other companies belong to their owners.

Testimonials

Testimonials reflect individual experiences and are not a guarantee of results.

Third-party links

Links to other websites are provided for convenience. We are not responsible for their content or practices.

Disclaimer and limitation of liability

The site is provided “as is” without warranties of any kind. To the fullest extent permitted by law, Eichenberg & Associates is not liable for any indirect, incidental, or consequential damages arising from use of the site or reliance on its content.

Governing law

These terms are governed by the laws of the State of PLACEHOLDER (e.g. Michigan), United States, without regard to conflict-of-law rules.

Changes and contact

We may update these terms; continued use after changes means you accept them. Questions: jennifer@eichenbergassociates.com.